SPI Ticketting system

Bdale Garbee bdale at gag.com
Tue Apr 10 16:39:24 UTC 2012


On Tue, 10 Apr 2012 14:24:18 +1000 (EST), Robert Brockway <robert at spi-inc.org> wrote:
> As well as assisting with tracking tasks it could help us set & monitor 
> SLAs.

What SLAs might we be considering?

Having a tracker instance seems useful regardless, and I'm not too
fussed about the technology choice as long as it's something our admin
team is comfortable managing and meets our basic needs.  I have no
personal experience using or hosting either rt or redmine.

Bdale
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