Issue tracking system
tbm at cyrius.com
Sat Feb 17 18:12:07 UTC 2018
* Filipus Klutiero <chealer at gmail.com> [2018-02-17 10:10]:
> > http://spi-inc.org/corporate/rt/
> Thank you very much. I would replace "you can open a new ticket by
> sending an email to the following address at the |rt.spi-inc.org|
> domain" with "you can open a new ticket by sending an email to *one
> of the following addresses* at the |rt.spi-inc.org| domain".
> Also, it would be important to either link to RT documentation
> explaining how it works, or to explain: 1. The format of mails. If
> Subject corresponds to ticket title and the body directly
> corresponds to ticket description, just stating that would clarify.
> 2. How to obtain a ticket identifier, or if that is not possible, a
> confirmation that a ticket was opened.
I believe these points are now addressed. Thanks.
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