Issue tracking system
chealer at gmail.com
Sun Feb 18 15:05:06 UTC 2018
On 2018-02-17 13:12, Martin Michlmayr wrote:
> * Filipus Klutiero <chealer at gmail.com> [2018-02-17 10:10]:
>> Thank you very much. I would replace "you can open a new ticket by
>> sending an email to the following address at the |rt.spi-inc.org|
>> domain" with "you can open a new ticket by sending an email to *one
>> of the following addresses* at the |rt.spi-inc.org| domain".
>> Also, it would be important to either link to RT documentation
>> explaining how it works, or to explain: 1. The format of mails. If
>> Subject corresponds to ticket title and the body directly
>> corresponds to ticket description, just stating that would clarify.
>> 2. How to obtain a ticket identifier, or if that is not possible, a
>> confirmation that a ticket was opened.
> I believe these points are now addressed.
I completely agree.
Thanks to you, once again
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